Terms of service
Welcome to Zelkan. The terms “we,” “us,” and “our” refer to Zelkan. Zelkan operates this store and website, including all information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zelkan uses Shopify technology to provide you with the Services.
The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any product or service we offer, you may be required to provide certain information such as your email address, billing address, payment details, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to another person, nor grant any license related to your account.
SECTION 2: OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, colors or product appearance may vary depending on your device and its settings.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or match exactly what is displayed in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of any products offered to any person, geographic region, or jurisdiction.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Zelkan reserves the right to accept or reject your order at its sole discretion. Your order will not be accepted until Zelkan confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as Zelkan may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Purchases are subject to returns or exchanges only in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use only and not for resale or export for commercial purposes.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in the order confirmation email.
Unless otherwise expressly stated, published prices do not include taxes, shipping, handling, customs duties, or import charges.
Prices in our online stores may differ from prices offered by third-party retailers. From time to time, we may offer promotions governed by separate terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase and account information and to promptly update your information, including your email address and credit card details.
You represent and warrant that:
(i) the credit card information provided is true, correct, and complete;
(ii) you are authorized to use the card;
(iii) your credit card company will honor the charges; and
(iv) you will pay all charges at the posted prices, including applicable shipping, handling, and taxes.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.
Title and risk of loss pass to you once we deliver the products to the carrier.
SECTION 6: INTELLECTUAL PROPERTY
All content included in the Services—including trademarks, text, images, graphics, product reviews, video, audio, and design—is the property of Zelkan, its affiliates, or licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, republish, download, store, or transmit any material without our prior written consent.
Nothing in these Terms grants you any license or rights in Zelkan’s, Shopify’s, or third parties’ intellectual property. All rights not expressly granted are reserved.
Zelkan names, logos, product names, designs, and slogans are trademarks of Zelkan or its licensors. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available” without warranties or endorsements.
Use of such tools is at your own risk and subject to the third party’s terms.
New features or tools added in the future will also be subject to these Terms.
SECTION 8: THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of third-party sites.
Accessing third-party websites is at your own risk. Any claims regarding third-party products or services must be directed to the third party.
SECTION 9: RELATIONSHIP WITH SHOPIFY
Zelkan uses Shopify technology to provide the Services. However, all purchases are made directly with Zelkan.
Shopify is not responsible for transactions between you and Zelkan. You expressly release Shopify and its affiliates from any claims related to purchases made through our store.
SECTION 10: PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy and, where applicable, Shopify’s Privacy Policy.
Because the Services are hosted on Shopify, Shopify may process personal data to provide and improve the Services. Your information may be transferred internationally as necessary.
SECTION 11: COMMENTS
If you submit ideas, suggestions, reviews, or other content (“Comments”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute them.
You represent that you have all necessary rights to submit such Comments and that they do not violate any third-party rights.
We are not obligated to keep Comments confidential, compensate you, or respond to them. We may remove Comments at our discretion.
SECTION 12: ERRORS AND OMISSIONS
Occasionally, information on the Services may contain typographical errors or inaccuracies. We reserve the right to correct any errors and to update or cancel orders if information is inaccurate, at any time without prior notice.
SECTION 13: PROHIBITED USES
You may use the Services only for lawful purposes. You may not use the Services for illegal activities, to violate laws, infringe intellectual property rights, harass others, transmit false information, send spam, impersonate others, distribute malware, scrape data, or interfere with security features.
We reserve the right to suspend or terminate your account for violations of these Terms.
SECTION 14: TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. Obligations accrued prior to termination will survive.
Certain provisions—including Intellectual Property, Comments, Disclaimer, Limitation of Liability, and Indemnification—will survive termination.
SECTION 15: DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, Zelkan, Shopify, and their affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.
SECTION 17: INDEMNIFICATION
You agree to indemnify and hold harmless Zelkan, Shopify, and their affiliates from any claims arising from your breach of these Terms, violation of laws, or misuse of the Services.
SECTION 18: SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in effect.
SECTION 19: WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and us.
SECTION 20: ASSIGNMENT
You may not assign these Terms without our written consent. We may assign them without notice.
SECTION 21: GOVERNING LAW
These Terms are governed by the laws and courts of the jurisdiction where Zelkan is established. Both parties submit to that jurisdiction.
SECTION 22: HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23: CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance.
SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to our contact page.